taj71 Privacy Policy

Introduction

taj71 is committed to protecting the privacy of every user who visits or registers on our platform. This Privacy Policy describes the types of information we collect from players across Bangladesh — including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and Rangpur — and how that information is handled throughout your time with us.

By accessing or using the taj71 platform — whether through our website, mobile browser, or any related service — you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our services immediately. We encourage all players to read this document carefully before creating an account or making a deposit.

Information We Collect

In order to provide a complete, secure, and personalised betting and casino experience, taj71 collects several categories of information. We collect only what is necessary and proportionate to the services we offer.

Account Registration Data

When you create a taj71 account, we collect the following details to set up and verify your profile:

• Full name and date of birth (for age verification — players must be 21 or older)
• Email address and mobile phone number (for account communications and OTP verification)
• Preferred username and securely hashed password
• Country and city of residence (e.g., Dhaka, Chittagong, Sylhet) for localisation purposes

Financial and Transaction Data

To process your deposits and withdrawals through local payment methods, we collect and process payment-related information including:

• Mobile wallet identifiers associated with bKash, Nagad, Rocket, or Upay accounts (numbers are not stored in plain text)
• Visa or Mastercard partial card details (last four digits and expiry only — we do not store full card numbers)
• Transaction history, deposit amounts, withdrawal requests, and wagering records for account management and compliance

Automatically Collected Technical Data

Each time you visit or interact with the taj71 platform, our servers automatically log certain technical information. This includes your IP address, browser type and version, device type (mobile, tablet, or desktop), operating system, session start and end times, pages visited, game sessions played, and click-path data. This information is collected via cookies and similar tracking technologies (see the Cookies section below) to improve the security, speed, and relevance of the services we deliver to you.

How We Use Your Information

taj71 uses your collected information solely for the purposes listed below. We do not engage in any use of your data that is incompatible with the purposes stated at the time of collection.

• To create, verify, and manage your player account on the taj71 platform
• To process financial transactions — including deposits via bKash, Nagad, or Rocket, and withdrawals back to your wallet
• To provide customer support, respond to queries, and resolve disputes or complaints
• To send account-related notifications — such as deposit confirmations, bonus activations, and security alerts — via email or SMS
• To personalise your experience — including game recommendations, promotional offers, and language preferences relevant to your region in Bangladesh
• To comply with applicable legal obligations, including anti-money laundering (AML) requirements and responsible gaming regulations

Disclosure of Your Information

taj71 does not sell or rent your personal data to any third party. However, in certain limited and defined circumstances, we may share specific information with trusted partners in order to operate the platform effectively and legally.

Service Providers and Technology Partners

We work with third-party service providers who assist us in operating the taj71 platform — including game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi; payment processing partners including bKash, Nagad, and Rocket; and technology infrastructure providers who host our servers. These partners are permitted to access only the data they need to perform their contracted function, and are bound by strict confidentiality agreements. They may not use your data for any other purpose.

Legal and Regulatory Obligations

We may disclose your information if required to do so by law, or in response to a valid request from a governmental or regulatory authority. This includes situations involving fraud prevention, anti-money laundering investigations, or the enforcement of our Terms & Conditions. We will only disclose the minimum information necessary to satisfy any such legal requirement.

Business Transfers

In the event that taj71 undergoes a merger, acquisition, or sale of assets, your personal data may form part of the transferred assets. If such an event occurs, we will notify registered users via email or a prominent notice on our website before your personal data is transferred and becomes subject to a different privacy policy.

Cookies and Tracking Technologies

taj71 uses cookies and similar local storage technologies to ensure the platform functions correctly and to improve the quality of your experience. Cookies are small text files stored on your device. We use three categories of cookies:

• Essential cookies — required for the platform to function (session management, login state, security tokens). These cannot be disabled without disrupting core services.
• Performance and analytics cookies — anonymised data that helps us understand page load speeds, game performance, and navigation patterns so we can optimise the platform.
• Preference cookies — remember your language setting, currency preference, and last-played game category so you do not need to re-select these on each visit.

You may configure your browser to refuse all cookies or to alert you when cookies are being set. Please be aware that disabling cookies may affect the functionality of certain features on the taj71 platform, including the ability to remain logged in or access personalised game recommendations.

Data Retention

taj71 retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy. Specifically, your active account data is held for the duration of your relationship with us. Transactional records — including deposit and withdrawal histories — are retained for a minimum of five years after account closure to satisfy applicable legal and anti-money laundering requirements.

Once the applicable retention period has expired and no legal obligation requires the continued storage of your data, taj71 will securely delete or anonymise your personal information so that it can no longer be associated with your identity. You may request early deletion of your data at any time by contacting our support team, subject to applicable legal retention requirements.

Security of Your Data

taj71 implements a multi-layered security approach to protect your personal and financial information from unauthorised access, disclosure, alteration, or destruction. Our security measures include 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers, encrypted storage of sensitive fields including payment data and password hashes, and role-based access controls that restrict which internal staff members can view identifiable user data.

We conduct periodic internal reviews of our data collection, storage, and processing practices to identify and remediate potential vulnerabilities. Our servers are hosted in secure, geographically redundant data centres. While no system can guarantee absolute security, taj71 continuously monitors for unusual activity and will notify affected users promptly in the event of a confirmed data breach that poses a material risk.

Your Rights Over Your Data

As a user of the taj71 platform, you have the following rights with respect to your personal data. You may exercise any of these rights at any time by contacting our support team at [email protected]:

• Right of access — you may request a copy of the personal data we hold about you at any time
• Right to rectification — you may ask us to correct any inaccurate or incomplete personal data we hold about you
• Right to erasure — subject to legal retention obligations, you may request deletion of your personal data from our systems
• Right to object — you may object to the processing of your personal data for direct marketing or profiling purposes at any time
• Right to data portability — you may request a structured, machine-readable export of the data you have provided to us

We will respond to all data rights requests within a reasonable timeframe, typically within 30 days. Please note that some rights may be subject to limitations where our legal obligations require us to retain certain data.

Third-Party Links

The taj71 platform may contain references to third-party game providers, payment processors, and service partners. While we endeavour to work only with reputable and trusted organisations, taj71 is not responsible for the privacy practices of any third-party service. Each third party operates under its own privacy policy and data handling procedures.

We strongly recommend that you review the privacy policies of any third-party services you interact with through or alongside the taj71 platform before providing them with any personal information.

Children's Privacy

taj71 is strictly an adult-only platform. Our services are intended exclusively for players aged 21 years or older. We do not knowingly collect personal data from any individual under the age of 21. If you believe that a minor has provided personal information to taj71 without appropriate parental consent, please contact us immediately at [email protected] and we will take prompt steps to delete that information from our records. Parents and guardians in Bangladesh are encouraged to use parental control software to prevent underage access to online gambling platforms.

Payment Data and Financial Privacy

taj71 takes the security of your financial data extremely seriously. When you make a deposit using bKash, Nagad, Rocket, Upay, or a card payment via Visa or Mastercard, your payment details are processed through encrypted channels. We do not store complete card numbers, CVV codes, or full mobile wallet credentials on our servers. Only the minimum identifiers required to reconcile transactions and process refunds are retained.

All financial transactions processed on the taj71 platform are subject to our standard Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures. For withdrawals above specified thresholds, we may request identity verification documents to comply with these requirements. This process protects both our players and the integrity of the platform.

Changes to This Privacy Policy

taj71 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent in-platform notification.

Your continued use of the taj71 platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we are protecting the personal information we collect. If you disagree with any changes, you should stop using our services and may request deletion of your account data by contacting our support team.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way taj71 handles your personal data, our support team is available to assist you. We are committed to resolving all privacy-related inquiries in a timely, transparent, and respectful manner.

Email us at: [email protected]